LEGAL & PRIVACY
Welcome to BRANDSTEP LLC. We take your personal information and privacy very seriously. This Privacy Policy explains how we collect, use, protect, and process your information. By accessing or using our services, you agree to the contents of this Privacy Policy.
I. Information Collection
When you purchase doormats or use related services at BRANDSTEP LLC, we may collect the following information:
Name
Shipping Address
Email Address
Phone Number
Payment Information
Order and Shopping History
Device and Browsing Information (e.g., IP Address, Browser Type)
II. Use of Information
The information we collect will be used for the following purposes:
Processing orders and shipping goods
Providing customer service and after-sales support
Sending you order notifications and logistics information
Improving website functionality and shopping experience
Preventing fraud and ensuring transaction security
Fulfilling relevant obligations in accordance with laws and regulations
III. Payment Security
BRANDSTEP LLC uses secure payment processing methods. Your payment information will be transmitted and protected using encryption technology. We do not store complete bank card information.
IV. Information Sharing
We will not sell, rent, or exchange your personal information. Your information may be shared only in the following circumstances:
Working with logistics and delivery service providers to complete order delivery
Completing payment processing with payment service providers
Disclosure as required by laws and regulations or government authorities
V. Cookies Technology
Our website may use cookies and similar technologies to:
Record your browsing preferences
Improve website performance
Analyze website access data
Optimize user shopping experience
You can disable cookies in your browser settings, but some website functions may not work properly.
VI. Information Security
We take reasonable technical and management measures to protect your personal information and prevent data loss, misuse, unauthorized access, or disclosure.
VII. User Rights
You have the right to:
Check your personal information
Correct or update your information
Request the deletion of related data
Unsubscribe from receiving marketing emails
To exercise these rights, please contact us via customer service email.
VIII. Protection of Minors
BRANDSTEP LLC’s products and services are not intended for minors under the age of 18. We do not knowingly collect personal information from minors.
IX. Policy Updates
We may update this Privacy Policy as required by business or law. The updated content will be published on the website and will take effect from the date of publication.